Shipping policy

SHIPPING POLICY

Thank you for shopping with SAKURABAZAAR TCG STORE.

We are committed to shipping your order safely and as quickly as possible.

Processing Time

Orders are typically processed and shipped within 3–5 business days after payment has been confirmed.

Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Methods

We ship worldwide using trusted express carriers.

The shipping carrier will be selected based on the destination and service availability.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, package size, and weight.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT/GST, customs clearance fees, or other government charges.

All customs duties, taxes, and import-related fees are the sole responsibility of the customer.

These charges are not included in the product price or shipping cost.

Delivery Times

Estimated delivery times vary depending on the destination.

Most international deliveries arrive within 2–7 business days after shipment.

Delivery times are estimates only and are not guaranteed.

Customs Delays

Customs inspections and clearance procedures may delay delivery.

SAKURABAZAAR TCG STORE is not responsible for delays caused by customs authorities.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Lost or Delayed Shipments

Once your order has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.

If your shipment is delayed or appears to be lost, we will gladly assist you in opening an investigation with the carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before reshipment.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery.

We recommend taking clear photos of:

These photos may be required for a shipping insurance claim.

Signature Requirement

Some shipments may require a signature upon delivery depending on the destination, order value, or shipping carrier.

Shipping Restrictions

We reserve the right to cancel or refuse shipments to countries or regions where delivery is unavailable, prohibited, or excessively risky.

If you have any questions regarding shipping, please contact us:

SAKURABAZAAR TCG STORE

Email: sakurabazaar.japan@gmail.com

Business Hours:
Monday–Friday
10:00 AM – 6:00 PM (JST)

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